Frequently Asked Questions

FAQs for Donors


  • All donations are tax-deductible for donors who are U.S. taxpayers. The International Community Foundation’s (ICF) tax-exempt ID number is 33-0457858. ICF issues you a tax receipt after making a donation.

  • Contact us via email at We will ask you to share a few pieces of information with us, like your name and email address, so we can send you the information you need. Additionally, we’ll send you a receipt for every donation you make to ICF. If your donations are only online donations, login to Fundraise Up’s donor portal at to view your donation history.

  • If there was an error, please contact us via email at We will refund your donation, which can take 1-3 business days to process.

  • Of course! At ICF, we understand your desire or need for privacy and take these matters seriously. During the online donation check out process, you may select to make your donation anonymously. If you are donating via wire transfer, stock, etc., please feel free to contact us. We may still ask for certain information, but we won’t share any of this information with the project or charity to which you have donated or anyone outside of our organization. You will still receive thank you emails and project reports if you request them, but the people behind the project or charity will not know your name or any personal information.

  • Make checks payable to the International Community Foundation and mail to 2505 N Avenue, National City, CA 91950. In the memo line, write the name of the fund, organization, or grantee you wish to support.

  • Our team works everyday to allocate all donations to their designated organizations. Once an organization submits a grant request and other required information, our team will review for due diligence. Once approved, a wire transfer will be sent to the organization.

  • Unfortunately, ICF does not provide funding or materials to individuals. We work with nonprofits, companies, and other types of organizations that align with our mission, vision, and values in the U.S. and abroad.

  • You can adjust the currency by using the drop-down menu on the donation checkout page.

  • ICF currently accepts credit/debit cards, checks, PayPal, Apple Pay, bank wire transfers, stock transfers, and private equity shares.

  • ICF is a top-rated (4-star) charity on Charity Navigator. Every year, we publish an annual report to report our grantmaking and provide stories of impact of our work with our grantees and other partner organizations.

Monthly Donations:

  • If you need to cancel your monthly donations, simply login to Fundraise Up’s donor portal at Fundraise Up is the online giving platform that our organization uses. You can click on the settings icon and then click “Cancel Recurring Donations” so that no more donations will be processed on your card. You can always set up a new recurring donation at anytime if you change your mind.

  • Login to Fundraise Up’s donor portal at Click on the settings icon and then click on “Edit Payment Details” to update your credit card information.

  • Once you complete your transaction, your card will be charged the amount you selected immediately, and then will automatically be charged the same amount on the same day of each month going forward. For example, if you set up your monthly donation on April 3rd, then all future donations to the project of the month will post to your credit card on the 3rd of each subsequent month until you cancel your monthly donation.

  • Login to Fundraise Up’s donor portal at Click on the settings icon and then click on “Edit Payment Details” to update the amount for your recurring donation plan.

  • Login to Fundraise Up’s donor portal at Click on the settings icon and then click on “Edit Payment Details” to update your billing information.

FAQs for U.S. and Non-U.S. Organizations

  • Visit the donation page of our website and use the search bar to find your forganization. After clicking on your organization, a donation checkout page will pop up. The link that has been loaded is the link that you can use to share with your contacts to fundraise.

  • If you would like to update your organization’s information in ICF’s database (ex: bank information for disbursements, financial documents, mailing address, etc.), please contact us via email at

  • If you would like to update your organization’s information on the donation page (ex: logo, image, message, etc.), login to your organization’s account in Fundraise Up at Visit the “Campaigns” tab, click on the fund and then “Checkout Modal”. This is where you can edit the information that appears on your organization’s donation page. Please make sure to click “Save Changes” at the bottom of the page.

  • Only 2-3 users can have access to each platform. If your organization hasn’t reached the limit, please contact us and provide us with the following information of the new user: first and last name, email address, role at your organization, and purpose for accessing the platform(s).

  • Not exactly. The default currency will change depending on the donors geolocation at the time that the donations are being made. Donors have the option to manually select a different currency for their donations using the drop down menu.

  • Contact us via email at, and we will connect you with the right person from our team for next steps!

  • ICF welcomes all inquiries for establishing a fund from organizations around the world. Your organization must align with our mission, vision, and values, and the regions we serve. Your organization must also pass through our due diligence process.

Still Have Questions?

Our team is here to help!

Contact Us